Those of you that know me, understand that I know enough about the IBM iSeries to support EnterpriseOne, but some of the more base iSeries knowledge just hasn’t been absorbed. I think it’s because when I first started with OneWorld/EnterpriseOne I thought that the AS400 was a dinosaur and was ready to be put out to pasture.
Hey! I was young and didn’t know any better.
So, today, I get a call from someone saying that her World reports were not printing. It’s Friday afternoon and the guy that I thought would know the most about this was out of the office. I remembered that I’ve done this a few times in the last 18 years, so I figured I could stumble through it a little and get it done.
After 10 minutes or so of trying to figure out the correct STRPRTWTR command, I humbled myself and talked to the other person I thought might be able to help me. He logged in and ran the correct STRPRTWTR command. It took a whole 30 seconds and the user was getting her 23 copies of the same report (she kept re-trying).
Sometimes, it’s just way quicker and less frustrating to ask first.
Oh, by the way, the correct STRPRTWTR command is:
IBM STRPRTWTR documentation: Start Printer Writer (STRPRTWTR)