E1 Tips

We had a user submit an issue last week that was a little baffling.

User: “When I try to access an application in EnterpriseOne all I get is the processing image.”

Us: “Does the ‘processing’ ever go away?”

User: “No.  It just sits there.”

Us: “um, ok. Let us do some checking and we’ll get back to you.”

Our PC support staff was able to remote into the PC and found that there was an “element not found” Javascript error.

The error was fixed by modifying the following registry entry:

HKEY_CLASSES_ROOTTypeLib{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}1.1win32

Replace the current value on the default setting from:

"C:WINDOWSsystem32shdocvw.dll"

to

"C:WINDOWSsystem32ieframe.dll"

We didn’t have to reboot for this setting to take effect, but you may have to.

When working with Oracle’s Server Manager you may have noticed that the session timeout is less than an hour.  Actually, it is set by default to be 45 minutes.

Well, if you would like to change that, follow the steps below:

1. Locate the web.xml file at the following location:
   E:\jde_home\targets\oc4j\j2ee\home\applications\ManagementConsole\ManagementConsole_WAR\WEB-INF
2. Locate the xml node <session-config>
3. Change the value of <session-timeout>
4. Restart the Server Manager service for the new value to take effect

<session-config>
     <session-timeout>45</session-timeout>
</session-config>

MetaLink 3 Doc ID 663006.1

Tim Dexter has a helpful little article at the Oracle Bi Publisher Blog about consuming the XML that is produces by E1 UBEs.

Thanks, Tim!