Server Management Will Not Start After Update

We are updating our EnterpriseOne Tools Release to 8.98.2.2 and had an issue with updating the Server Manager Agent on our Windows web servers. After following the steps to do the update of the Server Manager Agent it would not restart. I was able to find a document (Doc ID 983043.1) on Oracle Support that fixed the issue.

To resolve this issue, Customers need to download the 8.98.2.2 (or newer) version of the Server Manager update component and proceed with the following steps:

Update your Server Manager console with the newer version of Server Manager.

Locate the “scfagent.jar” file in the following directory:
{jde_home}targetsoc4jj2eehomeapplicationsManagementConsoleManagementConsole_WARscfagent
where {jde_home} is your Server Manager console install location.

Copy this file to the following directory on the machine where your Windows Server Manager agent is running:
{jde_agent_home}lib_staging
where {jde_agent_home is the Server Manager agent install location

Rename the “scfagent.jar” file that you have copied to “agentUpdate.jar”. If there is already a file with this name, it should be replaced with the new file you have copied.

Run the “startAgent.bat” command file twice from the {jde_agent_home}bin directory. The first time will update the Server Manager agent JAR files with the newer version, but will likely fail to start the service. The second time should start the service successfully.

I hope that helps!

Author

Stewart Schatz

Career: Principal CNC Consultant for Syntax Systems Limited specializing Oracle JD Edwards EnterpriseOne and the technology that supports it. Side Hustle: Owner/Operator of E1Tips.com Location: Lancaster, PA USA  What I like to do: Invest in Family, Explore Technology, Lead Teams, Share Knowledge/Experience, Hunt, Hike, etc.

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