EnterpriseOne 8.97 Install Host Table Hic-Up
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While installing EnterpriseOne 8.97 on one of our instances, we ran across an issue that was pretty puzzling to both us and Oracle’s Global Support Services group.
We had successfully installed both the Server Manager Console and the Enterprise Server (System i, iSeries, AS/400) Management Agent. When everything is working correctly, the Enterprise Server Management Agent is supposed to ping the Server Manager Console and magically show up in the Server Manager Console Dashboard.
Well, as you have probably guessed, our Enterprise Server Management Agent did not "magically" appear. After sending Oracle several sets of logs and screen shots, I noticed something in the Server Manager Console logs:
Oct 27, 2008 12:33:23 PM com.jdedwards.mgmt.agent.Server$ClientConnection register FINER: Received heartbeat from the remote management agent on DOMAIN.COM listening on port -1 of type 2 in managed home /JDEdwards/JDE_HOME
You’ll notice from the log excerpt above that the ping from the Enterprise Server Agent was successful, but the name of the device from which it is running is identified as "DOMAIN.COM". Obviously, I changed the name to protect the guilty, but I thought it was really strange to not have a MachineName specified.
So, we inspected the host table of the Enterprise Server using CFGTCP and found that there really was an entry with just "DOMAIN.COM". However, there were also 2 other entries for its IP address:
255.255.255.111 MACHINENAME DOMAIN.COM MACHINENAME.DOMAIN.COM
We weren’t really sure what we might screw-up if we removed the "DOMAIN.COM" entry so we just moved the "MACHINENAME.DOMAIN.COM" entry up in the list.
255.255.255.111 MACHINENAME MACHINENAME.DOMAIN.COM DOMAIN.COM
Before we even had a chance to logout of the Server Manager Console, the Enterprise Server magically appeared on the dashboard.
What should you learn from this? Clean up your host table!
Have you tried to install Oracle Server Manager? If so, how did it go? If not, what are you waiting for?
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